It’s time to get your
career moving
Do you want to work for a company where hard work and commitment are fully recognised and rewarded?
Would you like to work for a company where the well-being of staff is an actual priority for the business?
What about working for a company that offers real progression and the chance to build a rewarding career in one of the most dynamic sectors in the UK?
If the answer is yes to any or all of these questions then it’s time you got a move!
Our values come first
EXCELLENCE
in all we do, from product design to customer service and running our network
TEAMWORK
Working cohesively and collaboratively with shared ownership for the common good
DEDICATION
We give our all to accomplish our goals to the highest standards and are wholly committed to our work
Benefits built around your needs
“I’ve developed so much since joining Firstcom. My skillset has taken off, and there are so many opportunities here. Made some lifelong friends too!”
Account Manager
Summary
We have an exciting opportunity to join our Sales Team at Firstcom Europe, a highly successful business communications company based in Bolton as an Account Manager due to our ongoing growth.
As an Account Manager, you will fundamentally secure qualified appointments, progress into sales opportunities and new business for the company. We will provide full training to develop your sales skills and product knowledge with opportunities for career development.
You will be joining our business at a critical and exciting point in time, due to various key business drivers and niche opportunities of our core products that drive our UK business.
Main Duties:
- Develop and grow your pipeline by introducing the companies to new and existing products and services.
- Be the primary point of contact on assigned accounts.
- Remain close to existing accounts to build a prospect pipeline.
- Provide full visibility of new business and opportunities through the CRM.
- Deliver webinars or on-site demonstrations to end-user opportunities.
- Recognise triggers based on customer behaviour and engage to minimise churn when an account requests to terminate services or downgrade.
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Skills and Experience:
- A creative self -starter with strong interpersonal and organisational skills.
- Comfortable with working under pressure in fast-paced varied role.
- Ability to listen to customer requirements and match them with appropriate products and services.
- Successfully worked in previous sales positions. Experience within a technology / telecommunications sales environment preferred (i.e. Mobile, Hosted Telephony, Connectivity Services, IT and Managed Services).
- You will need to be passionate, motivated, and driven to succeed, with a determined desire to provide the best deals and services to our customers.
Key Performance Indicators:
- Meet and exceed personal revenue targets and quotas as determined by the Head of Sales / Commercial Director. This includes lead / prospect generation, customer and partner calls and visits meetings booked.
- Customer retention, pipeline development and generation of new margin.
